Terms of Service
Last updated: April 1, 2026
1. Introduction
These Terms of Service (“Terms”) govern your access to and use of the NexoServices Partner Hub platform (“Platform”) operated by NexoServices Europe Solutions Ltd (“Company”, “we”, “us”), a company registered in the Republic of Estonia, with registered office at Sepapaja 6, 15551 Tallinn, Estonia, VAT registration number EE102837465.
By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, you must not use the Platform.
2. Eligibility and Access
The Platform is a closed B2B environment. Access is restricted to authorized enterprise partners who have been pre-approved and added to our whitelist. Access is provided through a passwordless one-time code (OTP) authentication mechanism sent to your registered corporate email address.
3. Services
The Company provides enterprise-grade Software-as-a-Service (SaaS) solutions, including but not limited to: API Liquidity Nodes, AI Analytics Suite, Cloud Infrastructure, Data Pipeline Services, Security & Compliance solutions, and Edge Computing Nodes.
All services are provided on a digital, non-tangible basis. Upon purchase, the client receives a license to use the respective service tier for the agreed period.
4. Pricing and Payment
All prices are denominated in Euro (EUR). Payments are processed via bank wire transfer to the Company's designated corporate account. Funds are credited to the partner's account balance upon receipt and compliance verification, typically within 24 hours.
5. License Grant
Upon successful purchase, the Company grants you a non-exclusive, non-transferable, revocable license to access and use the purchased service(s) in accordance with these Terms. This license does not convey any ownership rights in the underlying software, intellectual property, or infrastructure.
6. No Refund Policy
Due to the digital nature of the services provided, all purchases are final and non-refundable. By confirming a purchase on the Platform, you acknowledge that you waive your right of withdrawal pursuant to Article 16(m) of Directive 2011/83/EU on consumer rights, as the supply of digital content has begun with your express consent.
7. Invoicing
A PDF invoice is automatically generated for each transaction and sent to the registered email address. Invoices comply with European invoicing standards and include all required details such as VAT registration, invoice serial number, and service description.
8. Intellectual Property
All content on the Platform, including trademarks, logos, software, text, and design, is the property of NexoServices Europe Solutions Ltd or its licensors. No part of the Platform may be reproduced, distributed, or transmitted without prior written consent.
9. Limitation of Liability
To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform or services. The Company's total liability shall not exceed the amount paid by you in the preceding 12 months.
10. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Republic of Estonia. Any disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of Tallinn, Estonia.
11. Modifications
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the Platform. Continued use of the Platform after modifications constitutes acceptance of the updated Terms.
12. Contact
For inquiries regarding these Terms, contact us at: noreply@nexoservices.io